Build serious capability in India,
without losing control of how work gets done.
MedRec builds and operates dedicated India GCC teams for companies that need dependable scale without lowering the bar. Your engineers work inside your tools, standards, and leadership rhythm. We manage hiring, onboarding, workplace, devices, people operations, and the daily cadence that keeps distributed teams productive.
Built for leadership teams in
- United Kingdom, United States, Europe, and India
- Mutual NDA before architecture or data detail
- Controls mapped to SOC 2 trust criteria
- Segregated access for customer environments
When hiring alone will not unlock the roadmap.
Senior searches take longer, cost more, and still leave critical work exposed. At some point, the question changes from “Can we hire one more person?” to “Can we build a team that scales with the business?”
Hiring cycles outlast product cycles
Critical roles remain open while customer commitments keep moving. By the time an offer is signed, the plan has already absorbed weeks of delay.
Weeks of slipRoadmaps become capacity negotiations
Leaders start trading off valuable work because teams are constrained by recruitment, not strategy. The conversation shifts from outcomes to availability.
Capacity vs outcomesAttrition drains context
When experienced engineers leave, the cost is not only replacement. It is the product memory, incident history, and judgment that rarely appears in documentation.
Context lossLocal scale becomes expensive to defend
Every new local hire adds fixed cost and management load. Finance wants scale, but also wants confidence that the team structure will hold.
Fixed cost pressureIndia capability, designed deliberately.
A Global Capability Centre should feel like a trusted part of your organisation, connected to your roadmap, accountable to your standards, and supported by the people systems needed to retain strong talent.
We run the GCC foundation. You stay in charge of the product.
MedRec handles the operating layer that makes an India GCC work: senior hiring, onboarding, workplace standards, devices, people operations, and continuity.
Start with senior people
Build around experienced engineers who can operate inside your delivery rhythm quickly.
People systems included
Hiring, onboarding, reviews, continuity, and workplace support are handled as one system.
One product organisation
Your India team works in your tools, standards, security model, and leadership cadence.
Scale when the model works
Start focused, prove the operating model, then add capacity with control still intact.
A clear path to useful contribution.
The first month is structured, not improvised. Each stage has named owners, clear decisions, and a practical definition of done.
success criteria
and interviews
onboarding
environments
ceremonies
Speed, cost discipline, continuity.
Results depend on scope, leadership maturity, and baseline performance. We use these figures as planning ranges, then validate the assumptions before asking you to commit.
Choose the structure that matches your stage.
Every model uses the same talent, security, and management discipline. The right choice depends on how much you want to own now, and what you may want to transfer later.
Build Operate Transfer (BOT)
Build an India centre with a defined path to transfer people, systems, and operations when you are ready to own the footprint directly.
View model →Most popularDedicated GCC Teams
A named team working inside your roadmap and tools, while MedRec carries employment, infrastructure, people operations, and continuity.
View model →Onshore + IndiaHybrid GCC Model
Senior leadership close to stakeholders, with India teams working under the same delivery rhythm and standards.
View model →Lowest liftManaged GCC
You define the outcomes and guardrails. MedRec manages the team, delivery rhythm, talent, and delivery mechanics.
View model →Fastest startStaff Augmentation
Experienced individuals who join your ceremonies quickly when your management structure is already in place.
View model →Platform leverageCentre of Excellence (CoE)
A specialist team for platform, security, data, or design systems, chartered to raise the standard across multiple product groups.
View model →Capabilities that work together.
Real GCC teams rarely fit one job family. We shape teams across strategy, engineering, platform, quality, product, and operations so the work moves as one system.
GCC Strategy & Operations
Launch planning, decision rights, and operating cadence so headquarters and India work from the same plan.
AI & Data Intelligence
Data foundations, model workflows, and evaluation discipline connected to real production constraints.
Enterprise Engineering
Product squads that ship and modernise systems your customers and finance teams already depend on.
Cloud, DevOps, Cybersecurity & Infrastructure
Platforms, pipelines, identity, and observability built for the way security teams actually review risk.
Quality & Reliability
Test strategy, automation, and release engineering that keep quality visible as throughput rises.
Experience & Product
Product design, design systems, and accessible enterprise workflows that hold up in daily use.
Enterprise Operations
Process, analytics, service desk, and customer operations that stay connected to engineering where feedback loops matter.
Industries where trust is part of the product.
We shape India capability around sector constraints: regulated data, uptime expectations, audit trails, customer risk, and the operating systems your teams already depend on.
Discuss your industry →SaaS & Enterprise Software
Multi-tenant platforms, billing, entitlement, and enterprise workflows where uptime and release quality define customer trust.
Artificial Intelligence & Data
Model lifecycle, evaluation, feature stores, and governed data platforms where reproducibility matters.
FinTech
Payments, lending, wealth, and infrastructure platforms where latency, ledger integrity, and scrutiny shape engineering decisions.
Healthcare & HealthTech
Clinical workflows, patient-facing apps, and connected services where privacy, safety, and auditability shape the work.
Questions before you build in India.
Short answers for leadership teams assessing control, ownership, security, and practical operating fit.
How do you protect data and intellectual property?
We put mutual confidentiality in place before detailed design or data discussion. Work product is assigned to you under contract. Access is least privilege, segregated by customer, and mapped to SOC 2 trust criteria. Deeper evidence is shared under NDA.
Will the India team feel like part of our organisation?
That is the point. The team works in your communication tools, delivery rituals, and technical leadership chain. MedRec carries employment, payroll, workplace standards, and retention so your leaders can focus on product and engineering judgment.
Can UK and US teams collaborate properly with India?
Yes. We design working hours for meaningful overlap with UK, Europe, and US East Coast teams, then use written decisions and async handoffs where they improve quality.
What if we need to scale quickly or reduce scope?
We plan for change from the start. Many engagements can add small groups quickly, and commercial terms are explicit about scale-down and exit so decisions stay practical when priorities move.
How is this different from a services firm?
A services model often measures activity. A GCC should build capability your own leaders recognise and trust. The difference is continuity, decision rights, and how closely the team is connected to your product organisation.
Start with a clear view, not a broad commitment.
Share your roadmap, constraints, and operating assumptions. We respond with a practical view of team shape, timeline, and commercial structure for internal review.